Return Policy Details

Return Policy

If you don't like your item for any reason (we cannot imagine that you wouldn't), Global Sawdust will accept returns on standard work only, within 7 days of you receiving your item. Item/product must be unused and in the same state it arrived unless there was a defect with the product. Laser engraved items cannot be returned as they have been customized specifically to your personal order. 

Important Notes

• Custom work and furniture cannot be refunded or returned and is exempt from the above policy unless there is a defect.
• Only unused standard work can be returned.
• Any item (standard work or custom work) purchased at craft fair, market place stand, craft show, in person shopping experience, etc. is non returnable and exempt from the above policies.  

Legal Information

• You have 7 days for returns from when you receive your item.
• For returns, we will issue a refund within 5 days of receiving the item.