- We will issue a refund within 5 days of receiving your return.

- We use all major carriers and will depend on which shipping service you request. 

- All product sizing is provided in the items' description. 

- However, we get requests all the time for different sizes and are constantly serving our customers. If you would like a particular size on one of our items, email us at support@globalsawdust.com and we will see what we can do for you.

- Depending on which product you've ordered will require a different care guideline. You can check out our care guide here and it's in each items description. 

- Custom work includes all furniture and any other item that is requested with additional features than what we already offer on our site. Laser engravings and anything personal is included in custom work.

- All other work is standard work and falls under our 7 day return policy.

- Any item (standard work or custom work) purchased at craft fair, market place stand, craft show, in person shopping experience, etc. is non returnable and exempt from the above policies/return policy. 

- At Global Sawdust, what you envision we can produce. Hands down. From custom tables and furniture to Lazy Susans and cutting boards we keep your vision at our focus and deliver that quality product you want. 

- Click here to learn more about custom projects.  

- Please note that custom products and furniture are not able to be returned or refunded. Exemptions from this policy only come into effect if there is a defect with the product (feel free to see our return policy above.)

- As a company that is always expanding, we offer the option to have your product laser engraved! From custom text, to decorative designs, to images, & more...whatever your vision is we can create it! 

- If you want your product laser engraved, please select that option on the drop down menu and tell us what you want engraved, where, etc. Feel free to attach an image! After you complete your order and we receive it, we will email you & discuss your design, send you a design proof, and work with you till the design is the way you want. Once you approve of the design, we will give you a custom quote for the laser engraving you want on your product. All laser engravings are product add ons and are not paid for when you submit your order. Laser engravings are paid for separately through an invoice we send via email after discussing your design. 

- Projects cannot be laser engraved until the laser engraving design proof is agreed upon & the invoice paid for... so please watch your email for emails from us! If unpaid/design unapproved, the project will be on hold until the design proof is approved & the invoice paid for.

​- The reason we charge the laser engraving separate from the order is because each laser engraving we do is a custom design to that specific customer. After we discuss what you want, we can give an accurate quote!