What kinds of information does Global Sawdust collect?  

We collect information from you when you are placing an order, engaging with the forms on the site, or using the site's features. You do not need to sign into the website to access the website; you can visit as a guest. When you place an order, we will gather your name, address, email, credit card information and other information as well. All of this is gathered by Shopify and stored on their secure servers behind firewalls as noted below and on their website’s privacy statement itself. Please refer to their privacy statement. When you use our services, we will use this information to process transactions, prevent fraud and comply with the law. Like all major online retailers, we use cookies to enhance your experience and protect against fraud. Please refer to the “Do we use Cookies on our website?” section below for information about how cookies and how we use them.


How do we use your information?

We use your information for the following. To enhance your experience and show you more of what you want, to respond to your customer support emails that you send us, to process your orders and get you the product you’ve requested. Once you order a product, submit a form, or request information, we will add you to our contact registry. You may unsubscribe at any time you would like. We retain Personal Data in an identifiable format for the least amount of time necessary to fulfill our legal or regulatory obligations and for our business purposes.


What do we do to make sure your information is secure? 

Global Sawdust is hosted on the Shopify.com platform. Shopify provides us with the online platform that allows us to sell our products and services to you the consumer. Your data may be stored through Shopify’s data storage, databases, and the general Shopify applications. They store your data on secure servers behind a firewall and the website is SSL protected.  

All direct payment gateways offered by Shopify and used by Global Sawdust adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. Please also refer to PayPal’s privacy statement as orders can be processed through their secure servers further protecting your personal information.


Do we use “cookies” on our website?

 Yes we do use cookies. A cookie/cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture/remember certain information. For example, we use cookies to help us remember/process the items in your shopping cart or pages that you prefer. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is different, so look at your browsers “Help” menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. 


Do we disclose the information we collect to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include our business. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. It does not include other parties who assist us in operating our website like Shopify, PayPal who help us conduct our business and service you the customer. Those parties agree to maintain privacy and keep your information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. 


How can visitors withdraw their consent?

To modify your email in our contact registry; please email support@globalsawdust.com. Please note that we may maintain information about an individual sales transaction in order to service that transaction and for record keeping. Third party links In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work). Changes to our policy If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on July 4th, 2021.


Questions and feedback 

You may contact us if you have general questions or concerns about this Privacy Statement and supplemental notices or the way in which we handle your Personal Data by emailing support@globalsawdust.com